Contact
Contact EXTRADACK
EXTRADACK is operated by Zhongxiang Langrenjiu Trading Co., Ltd.. For product, order, shipping, return, payment, privacy, or accessibility questions, email support@extradack.com. Messages may be sent at any time. Response time can vary depending on the request and the information needed to investigate it.
Order Questions
Include your order number, the email address used at checkout, and a clear description of the issue. For delivery questions, include the tracking number and delivery address. For damaged or incorrect items, attach clear photos of the product, packaging, and shipping label.
Do not send complete payment-card numbers, security codes, passwords, or other authentication credentials by email or through the contact form.
Before Contacting Us
- Review the selected product option and cart line.
- Check Shipping & Delivery for current rates and delivery estimates.
- Review Returns & Refunds before requesting a return.
- Use Track Order for tracking guidance.
Company Information
Legal business: Zhongxiang Langrenjiu Trading Co., Ltd.
Unified Social Credit Code: 91420881MADXMG0H3R
Registered address: No. 37, Group 5, Hufan Village, Yangzi Town, Zhongxiang City, Jingmen City, Hubei Province, China
Telephone: +86 154 5678 3334
Email: support@extradack.com
Customer Support: Available 24 hours a day, 7 days a week.